At Cullen IT, we like to keep our thinking free and independant.  We aren’t tied down to one particular vendor for workstations or servers, preferring to asses what is right for each individual customer.

When it comes to computer hardware, we favour either Dell or Hewlett Packard.  HP have been our preferred supplier of servers and desktop computers for many years, especially in the enterprise server space.
Dell have improved greatly in recent years, delivering high quality machines at affordable prices, coupled with an excellent support service.

When it comes to network security appliances, we speak the language of Sonicwall.  We have several years experience of supporting Sonicwall hardware from a security conscious home office setup, right up to a worldwide entertainment provider.

Our relationship with key Sonicwall suppliers also means that our Sonicwall hardware and licensing prices are extremely competitive, as is installation.

For more information on hardware solutions, or any of our other services please call us on (02081) 335475, or fill in the contact form.

From Windows 3.1 up to Windows 7 on the desktop, and NT 4 to Server 2008 R2 on the server side, we have extensive experience with nearly every Microsoft operating system to date.  But it’s not just the core foundation products.  We are high proficient in Exchange,  SQL Server and Systems Centre.

Our key market is the Small to Medium sized Enterprise (SME), and in this arena Microsoft have a number of solutions tailor made for your business.

Small Business Server 2008

Windows Small Business Server 2008 is designed for small businesses. It is designed to work with existing technology, build on Microsoft best practices, and deliver a comprehensive network at an affordable price.

• Have virtually anytime, anywhere access to your business desktop, including e-mail, files, business applications, and more.

• Share resources and equipment, such as Internet access, printers, and fax machines, to get the most value from your technology investments.

• Enjoy compatibility and scalability. As your business needs change, Windows Small Business Server 2008 can change with you—easily add users, servers, and applications, or expand into other Microsoft technologies.

• Work more efficiently and add more value to your business with an integrated administrative console.

• Work confidently with a top performing network based on Windows Server 2008 technologies.

Protect Your Business Data
Windows Small Business Server 2008 helps protect your vital business information from loss, by backing up the data on your network and helping enable you to recover accidentally deleted files.

• Use antivirus and anti-spam protection to help protect your information from malicious attacks, viruses, and spam.

• Keep your computers and servers current and your network healthy and up to date with the latest updates.

• Get better control over your business and business information with daily and weekly reports alerting you on the health and security of your technology. A single administrative console gives you or your IT consultant a daily view of PCs and servers and makes it easier to manage common IT tasks.

• Get an at-a-glance snapshot of the security and health of your PCs and servers from a ‘green check’ report.

Grow Your Business Capacity
Windows Small Business Server 2008 gives you highly secure access to business contacts, calendars, e-mail, files, and other important desktop resources from any Internet-connected computer, virtually anywhere at any time, so you can be productive while you’re away from the office or on the road.

• Improve your day-to-day efficiency by using a central repository for storing and sharing information.

• Connect with customers, vendors, and suppliers easily and professionally, with access to contacts, appointments, and files from any Internet-connected computer or a Windows Mobile–powered smartphone, so you can be responsive even when you are away from the office.

• Create a bigger business presence.

For more information on SBS 2008, you can download the brochure from us HERE.

Essential Business Server 2008

Designed for larger companies with over 75 employees/workstations.  EBS comes on three servers, providing a resiliant and reliable solutions for larger enterprises.

Here at Cullen IT we take qualifications extremely seriously, and hold a wide range of Microsoft certifications across various product families.

The Microsoft Small Business Specialist accreditation lets you know that we are experts in our key area, supporting the SME (Small to Medium Enterprise) market. We support Microsoft Small Business Server 2003, 2008 and Essential Business Server.

We also hold these Microsoft qualifications, and even more that aren’t listed here dating back to the year 2000. The Microsoft Certified Systems Administrator (MCSE) 2003 qualification displays that we are capable of supporting anyone from a single PC to an enterprise of thousands on the Windows Server 2003 platform.

Technology is always updating itself, and we  also hold the latest Microsoft qualification that has replaced the MCSE, the Microsoft Certified IT Professional: Enterprise Administrator.  This brings our skillset bang up to date with the Windows Server 2008 operating system, we even have the polo shirts to prove it!

For a full transcript of our qualifications, please don’t hesitate to Contact Us.

We offer a range of services that are tailor made to help your companies computer systems run smoothly, taking away the headache of day to day maintenance tasks so you can get on with the important business of running your company, not running around after your computers.
We can support all of the following platforms:

Windows Clients (XP, Vista, Windows 7)
Windows Server (NT,2000, 2003, 2008)
Microsoft Small Business Server (2003, 2008)
Microsoft Exchange Server (5.5-2007)
Microsoft SQL Server (7-2008)
Network Infrastructure

You can also be sure that when you have Cullen IT look after your computers that you are employing an IT firm with the professional credentials to back us up.   You wouldn’t let a non-CORGI registered plumber loose on your central heating system, don’t let unqualified IT people touch your computers!
As well as being a Registered Microsoft Partner, we are a Microsoft Small Business Specialist and a Citrix Certified Administrator.  For more information on our extensive range of professional certifications, just take a look at our Qualifications page.

These are some examples of the support services we provide.  If you are looking for something but don’t see it here, then please phone (02081) 335475 or fill in the contact form.

Ad Hoc Support
Got a problem with your existing computers and need them fixed in a hurry?  Then our ad hoc support service is right for you.
We won’t try and charge you extra for a server problem either.  With one low hourly rate for on-site support you always know that when the bill comes, it won’t be with a sting in the tail.  And if you go slightly over the hour, we always round down rather than up!
You aren’t restricted to one computer either!  Spyware problems on a PC, an e-mail problem on your server?  We will take a look at them all and never charge you a penny above our standard hourly rate.

In an urgent hurry to get that issue resolved right away?  We don’t always have to come out on site to fix your problem.  If you have access to the internet and an e-mail account, we can securely connect to your machine remotely and fix it before your eyes.  Even better, we charge you less for it!

Time Bank Support
Looking for a more structured ad hoc solution, but don’t require a full support contract?  Then why not purchase time bank hours with us?  By purchasing support hours in bundles up front you get the peace of mind knowing that we are there when you need us.   You also benefit from a reduction in price over our standard hourly rate, so whether you buy five, ten or even fifty hours of support with us, you can be sure you are getting the best value IT support for your money.

Support Contract
We are now so reliant on computers for our businesses sometimes you need a little more peace of mind than knowing we are at the end of the phone if you have a problem.  You want to know your computers are being monitored for any issues that may arise now, or even in the near future.  You want to be sure that they are up to date with the latest updates and security patches from Microsoft and your antivirus/spyware supplier.  If this is the case then a support contract will put your mind at ease, and your computers in safe hands.

Each support contract is fully tailored to the customers requirements, and can either be paid monthly, or annually.  As with our ad hoc service, we offer discounts for an annual contract that is paid up front.
Standard items that are included in a support contract include:

PC support and management
Server hardware and software monitoring and administration
Microsoft Patch management
Backup monitoring and administration
Antivirus and spyware updating and monitoring
Network hardware management
Network monitoring

If you would like further information on any of our support packages then please call us on (02081) 335475, or fill in the contact form.